ENHANCING THE
PATIENT JOURNEY
Embrace today's technologies to give your
patients and staff a better experience.
The Florence patient journey is about improving the “health consumers” experience before, during and after their clinic visit.
Florence achieves this by providing the patients and clinic teams with tools that augment existing systems, bringing new workflows to new devices.
OUR PRINCIPLES
Empowering the patient to do more themselves
Real time insights and opportunities to influence events
Maximise patients time is good for the health system
WE SEE
PATIENTS INFORMED
Keeping patients informed before arrival and during their visit
REDUCE QUEUES
Reducing queuing at busy times
REAL TIME INFO
Providing real time information for patients and caregivers
IMPROVE
Identifying clinic or practice improvement opportunities, particularly around resource allocation
THE VISION
TODAY
Self Service & Visibile Events
Self Check-in Kiosks
Patient Tracking
TOMORROW
Patient Empowerment
Patient Mobile 2-way Communication
THE FUTURE
Maximise Patient Time
Geofenced Areas
Patient Recognition
Dynamic Clinic
OTHER THEMES FOR THE FUTURE…