
ENHANCING THE
PATIENT JOURNEY

Embrace today's technologies to give your
patients and staff a better experience.

The Florence patient journey is about improving the “health consumers” experience before, during and after their clinic visit.

Florence achieves this by providing the patients and clinic teams with tools that augment existing systems, bringing new workflows to new devices.
OUR PRINCIPLES

Empowering the patient to do more themselves
Real time insights and opportunities to influence events
Maximise patients time is good for the health system
WE SEE


PATIENTS INFORMED
Keeping patients informed before arrival and during their visit

REDUCE QUEUES
Reducing queuing at busy times

REAL TIME INFO
Providing real time information for patients and caregivers

IMPROVE
Identifying clinic or practice improvement opportunities, particularly around resource allocation
THE VISION

TODAY
Self Service & Visibile Events

Self Check-in Kiosks
Patient Tracking

TOMORROW
Patient Empowerment

Patient Mobile 2-way Communication

THE FUTURE
Maximise Patient Time

Geofenced Areas
Patient Recognition
Dynamic Clinic
OTHER THEMES FOR THE FUTURE…
