FLORENCE DIGITAL NEWS

What’s Happening

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FLORENCE KIOSK NOW ACCEPTING VACCINE PASSES

January 2022

As part of the check-in process users are now able to scan in their My Vaccine Pass at the kiosk. The backend system captures the vaccine pass details so the user doesn't need to scan it again until their pass expires.

We are continuing to work with the MoH to ensure all vaccine passes can be read quickly and easily by the kiosk camera and develop the feature further to prompt users when their pass has expired and is due for renewal.

RADIUS CARE FACILITIES KEEPING VISITORS, STAFF AND RESIDENTS SAFE

December 2021

At the beginning of 2021 Florence Digital partnered with Radius Care to develop a staff and visitor self check-in app delivered on a kiosk. After some interruptions due to the pandemic the last kiosk has been rolled out to the final Radius site in New Zealand.

Initially staff and visitors were cautious about using this new technology but our simple to use check-in system proved its purpose by cutting the check-in process down from minutes to seconds and removed any sight of pens and paper!

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HASTING HEALTH CENTRE EMPOWER PATIENTS WITH SELF CHECK-IN

October 2021

Fully embracing technology Hastings Health Centre have installed 6 patient self check-in kiosks across their two foyers. Integrated with their Medtech patient management system means patients simply check in via the kiosk and go directly to the waiting area. This frees up reception staff to do more value-add tasks.

"We love our kiosk at the Hastings Health Centre. Reception staff are overjoyed with the decrease in patients presenting to the reception desk for arrival to the practice. It's provided a contactless and quick arrival process for patients and this has a considerable impact on freeing up the reception team for more valuable tasks. The analytics were a surprise, to see how many patients right from the day of installation embrace the self check in kiosks certainly supported our need for implementing them.

A wonderful and supportive team from Florence Digital have been with us through every step of the process and I could not recommended more highly their services."

Dee Repko

Practice, Services and PMS Manager

UNISPORTS ORTHO PATIENTS SELF CHECK-IN

July 2021

UniSports Ortho had an immediate need for a kiosk so patients could self check-in for their appointments in the shared un-manned reception area. 

A quick turn-around saw Florence prepare and install a kiosk within 2-3 weeks of project initiation. Any initial configuration issues were sorted on the spot and UniSports Ortho patients quickly adapted to the technology.

"We were looking for a solution to reception and patient flow process in a busy sports medicine clinic. Your group responded with a bespoke system that was tailored to meet our needs. The implementation went very smoothly and was done in a very tight timeframe. Like any system, there were minor glitches, which your team have been responsive to solving."

Mr Stewart Walsh

Orthopaedic Surgeon and Managing Partner

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